Frequently Asked Questions
GET ANSWERS TO THE MOST COMMON QUESTIONS
BOOK A TRANSFER
Preferably through our ‘Instant Online Quote’ booking engine, or by emailing/calling us.
Preferably through our ‘Instant Online Quote’ booking engine, or by emailing/calling us.
Preferably through our ‘Instant Online Quote’ booking engine, or by emailing/calling us.
In our website you can see our suggestions for our trips, if you are interested in any of these trips or if you wish to make your own trip or to organise together your trip, please contact us by email or by call to get the best price and to book your trip.
All return transfers are offered a 10% discount on the initial day/night rate. To be able to get this offer you must book your return transfer while you are booking your transfer.
Yes of course, after you submit your transfer an email with a booking confirmation will be sent to you.
Smart Taxi accepts online bookings up until 24hours before your planned transfer. If you need a transfer within the next 24 hours please send us an email: info@smartcyprus.taxi or call +357 97 869 241. Our customer service team will check our availability and do our best to provide you our service.
The sales receipt can be provided upon request. You may simply ask for it from the driver once the cash payment is completed.
You can cancel your booking by email: info@itaxicyprus.com or by call +357 97 869 241. Cancellations will be valid only if you contact us four hours prior to your booked transfer.
Please contact us by email info@smartcyprus.taxi or call +357 97 869 241 and our customer service team will deal with your booking as quickly as possible.
PRICES
All our prices are per vehicle/taxi. We do not provide shared taxis.
All our prices are in Euros, but if you wish you can pay by (€) Euro, (£) British Pound, (RUB) Russian Ruble, ($) US Dollar Australian Dollar, Canadian Dollar.
You can pay cash at the driver at the end of each journey.
No, there aren’t. The prices that appear on our website are the final prices.
No, if your flight is delayed there is no extra charge.
No, prices are subject to change without prior notice due to currency fluctuation / seasonal offers etc so please make sure that you monitor the website for any price changes.
No, prices listed on our website are valid only for online bookings.
AIRPORT TRANSFERS
Don’t worry. For us is not a problem. We check your flight arrival time, so if your flight is delayed we are aware of it. The driver will be at the airport with the new time of arrival without extra cost. If you know in advance that your flight will be delayed, kindly inform us.
It’s very important for us to have your flight number because we check your arrival time. To be able to book a pickup transfer from the airport you must have the flight number.
Your driver will meet you as you enter the arrival hall, with a sign showing your name. If for any reason you cannot find your driver, please do not leave from the airport before giving us a call on this number +357 97 869 241, our 24/7 customer service team will help you to find your driver.
TRANSFERS
Smart Taxi covers almost all destinations in Cyprus. However, if you are unable to locate yours within our booking system, simply fill our quote request and we will get back to you within 24 hours.
All reservations are for private transfers and your party will be the vehicle’s only passengers. This means no queues, no waitings for other passengers to arrive and no additional stops.
Yes, we provide the above-mentioned transfers. Get a price quote from our online booking system or contact us.
Yes, you can have more than one pick up or drop off on your journey. You can add your extra request in our booking system at in the additional information text box. An extra charge will be applied if is necessary.
Yes, all our private transfers will deliver your group straight to your hotel or private address and will conveniently collect you from the same point for your return journey.
EXTRAS
Yes, our company can provide you an infant seat free of charge.
Yes, our company can provide you a baby seat free of charge.
Yes, our company can provide you a booster seat free of charge.
Children are also considered as passengers. When you are booking a transfer, you may order child seats and your driver will install them for safety purposes. Child seats are free of charge.
To ensure that all your staff fit in the car, kindly mention any optional extras such as these through the booking process.
Please make sure that you make a request for the specific car. If someone in your party is traveling with a battery operated wheelchair or a mobility scooter, please mention this in the additional information box. We can generally respond to your request within 24 hours.
DRIVERS AND VEHICLES
Yes, Smart Taxi vehicles are fully licensed, vehicles are insured and also have passengers insurance.
Yes, of course, you can ask for a Russian driver in the additional information box in our online booking system. An extra cost 25% will be added to the initial price.
Yes, of course, you can ask for a woman driver in the additional information box in our online booking system. An extra cost 30% will be added to the initial price.
Every vehicle has different space for luggage, so please check the availability of the vehicle and make sure that you book the correct vehicle type.
Smart Taxi is not liable for any loss of personal items. Please make sure that after your drop off that you have taken with you all your personal belongings. In case that you leave something in our vehicles, kindly contact us immediately and we will do our best to assist you. We will contact our driver, and if indeed the item is found in the cab then we will be able to retrieve it back to you.
We are happy to take animals, but they need be properly restrained or in an appropriate carrier. Please let us know in the additional information box when you book a transfer.
DRIVERS AND VEHICLES
You can ask us any question by filling our contact form at https://smartcyprus.taxi/contact/
You can contact Smart Taxi 24/7 at +357 97 869 241
